Frequently Asked Questions

Browse the Shop page, add your chosen products to the cart, then follow the checkout steps to enter your delivery details and choose a payment method.

We accept online card payments via PayHere, as well as Cash on Delivery (COD) for orders within our delivery areas.

Please contact us as soon as possible after placing your order. Once an order has been handed over for delivery, it can no longer be changed or cancelled.

Yes – please use the Contact page and select “Bulk / Wholesale Enquiry” and we'll get back to you with pricing for larger orders.

We currently deliver island-wide across Sri Lanka. Delivery timelines may vary slightly depending on your location. [Confirm exact coverage areas and add here.]

Orders are typically dispatched within [1–2 business days] and delivered within [2–5 business days] depending on your location.

COD is available in most areas we deliver to; this will be confirmed automatically at checkout based on your delivery address.

Delivery fees are calculated at checkout based on your location and order size. Orders above [FREE DELIVERY THRESHOLD] LKR may qualify for free delivery.

Yes. Our dried, powdered and crumble products contain no artificial preservatives – they're naturally dried and processed by our supplier, Star Mushrooms.

Store dried and powder products in a cool, dry place away from direct sunlight, in their resealable packaging. Refrigerate the Mushroom Pickle after opening.

Shelf life varies by product and is printed on each product's packaging. [Confirm exact shelf-life durations with Star Mushrooms and update this answer.]

Our products are mushroom-based; however, they are packed in a facility that may also handle other ingredients. [Confirm specific allergen handling information with Star Mushrooms before publishing.]

Please see our full Refund Policy page for details on damaged, incorrect or defective items.

Use the Contact page form, or reach us directly via the phone number and email listed on that page.