Privacy Policy

This page is a general-purpose template provided as a starting point. It is not legal advice. Please have it reviewed by a qualified Sri Lankan lawyer before publishing your site live, and fill in the [PLACEHOLDER] details below.

Effective date: [DD Month YYYY] | Last updated: [DD Month YYYY]

Mushrooms.lk ("we", "us", "our"), operated by [LEGAL ENTITY NAME / OWNER NAME], respects your privacy and is committed to protecting the personal information you share with us through https://mushrooms.lk/ (the "Site").

1. Information We Collect

Contact details you provide when placing an order or contacting us (name, phone number, delivery address, email address).
Order details (products purchased, order value, payment method selected).
Technical information collected automatically (IP address, browser type, pages visited) via cookies and analytics tools.

2. How We Use Your Information

To process and deliver your orders, including sharing necessary delivery details with our courier partners.
To respond to enquiries submitted via our Contact page.
To send order-related updates and, where you have opted in, marketing communications such as our newsletter.
To improve our website and product range based on aggregated, anonymised usage data.

3. Cookies & Analytics

Our Site may use cookies and similar technologies, including [Google Analytics] and the [Meta Pixel], to understand how visitors use the Site and to measure the effectiveness of our advertising. You can control cookies through your browser settings.

4. Payment Processing

Online card payments are processed by PayHere, a licensed Sri Lankan payment gateway. We do not store your full card details on our own servers; these are handled directly by PayHere in accordance with their own privacy and security policies.

5. Sharing of Information

We share your order and delivery information only with the parties necessary to fulfil your order, namely our supplier/fulfilment partner, Star Mushrooms, and our delivery/courier partners. We do not sell your personal information to third parties.

6. Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss or misuse. However, no method of transmission over the internet is 100% secure.

7. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us at [EMAIL ADDRESS]. We will respond to reasonable requests within a reasonable timeframe.

8. Children's Privacy

Our Site is not directed at children under 13, and we do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

10. Contact Us

For any questions about this Privacy Policy, please contact us at [EMAIL ADDRESS] or [PHONE NUMBER].